Shipping policy
Shipping Policy
Last Updated: September 1, 2026
At Nobletail, we work to get your order processed and delivered as quickly as possible.
Order Processing
Orders are typically processed within 6-15 business days after payment is successfully received.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Delivery times vary depending on your location, product, and shipping method selected at checkout.
Estimated delivery times will be displayed at checkout whenever available.
Please note that shipping times are estimates and are not guaranteed. Delays may occasionally occur due to customs, weather, carrier disruptions, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you can track your package using the tracking information provided in your shipping confirmation email.
Please allow some time for tracking information to become available after shipment.
Customs & Import Duties
For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.
Any applicable customs duties or import taxes are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you provide an incorrect or incomplete address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, defective, incorrect, or does not arrive within a reasonable delivery period, please contact us at nobletail.store@mail.com
Please include your order number and, where applicable, photos or other relevant information so we can investigate and assist you.
For information about returns and refunds, please see our Return & Refund Policy.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: hello@nobletail.co
We are happy to help.